Customer Care

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Privacy Policy

At Umrahtrip.uk, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.

  1. Information We Collect
    • Personal Information: Name, email address, phone number, passport details, and payment information when you book our services.
    • Usage Data: IP address, browser type, and browsing behavior on our website.
    • Cookies: To enhance user experience and for analytical purposes.
  1. How We Use Your Information
    • To process bookings and payments.
    • To communicate important updates and offers.
    • To comply with legal obligations (e.g., visa processing).
    • For analytics to improve our services.
  1. Data Sharing
    • We do not sell or rent your data.
    • Information may be shared with trusted partners (e.g., airlines, hotels, and visa authorities) for fulfilling your bookings.
    • Shared with regulatory authorities if required by law.
  1. Data Retention
    • Personal data is retained as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
  1. Your Rights
    • Access, correct, or delete your data by contacting us at [email protected].
    • Opt-out of marketing emails by using the “unsubscribe” link.
    • File a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights are violated.
  1. Data Security
    • We implement industry-standard measures to protect your data. However, no method of transmission over the internet is entirely secure.
  1. Cookies Policy
    • Analytics to understand website performance.
    • Preferences to save your settings, You can manage cookie preferences in your browser settings.
  1. Changes to This Policy
  • We may update this Privacy Policy periodically. Any changes will be posted on this page.

Contact Us

If you have questions, please contact us at:
Email: [email protected]
Phone: 

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