Customer Care

+887 (7888) 9898

terms & conditions - umrah trip

Terms and Conditions

These Terms and Conditions govern your use of Umrahtrip.uk and the services we provide. By accessing our website or booking our services, you agree to comply with these terms.

  1. Bookings and Payments
    • Full payment must be made to confirm your booking.
    • Prices are subject to availability and may change without prior notice.
    • Visa processing is subject to approval by the relevant authorities.
  1. Cancellations and Refunds
    • Cancellation requests must be made in writing to [email protected].
    • Refunds, if applicable, will be processed as per the package terms and may incur cancellation fees.
    • No refunds for visas once they are submitted to the authorities.
  1. Travel Documents
    • Customers are responsible for ensuring their passports are valid for at least 6 months from the travel date.
    • Required vaccinations must be completed before travel.
  1. Use of the Website
    • You agree not to misuse the website by attempting to gain unauthorized access or uploading harmful content.
    • Content on the website, including text and images, is protected by copyright and cannot be reproduced without our consent.
  1. Liability
    • Umrahtrip.uk is not liable for any delays, cancellations, or issues caused by third-party service providers (e.g., airlines, hotels).
    • We are not responsible for disruptions caused by force majeure events, including natural disasters or political unrest.
  1. Changes to Packages
    • We reserve the right to modify or cancel packages due to unforeseen circumstances.
    • Customers will be notified of any significant changes, and alternative arrangements will be offered if available.
  1. Customer Responsibilities
    • Adhere to the laws and regulations of Saudi Arabia during the pilgrimage.
    • Ensure compliance with airline and visa requirements.
  1. Privacy
    • By booking with us, you agree to our Privacy Policy regarding data collection and usage.
  1. Governing Law
    • These terms are governed by the laws of the United Kingdom. Any disputes will be resolved under UK jurisdiction.
  1. Contact Us

For questions about these terms, please contact:
Email: [email protected]
Phone: 

Plan Your Perfect Trip!

Tell us your preferences, and we’ll craft a package just for you.